HR professionals are increasingly required to address complex ethical issues in the workplace as part of their role. More and more organisations are making explicit the standards of behaviour expected in the workplace, and often HR are charged with ensuring that these standards are met and they are tasked with dealing with situations when these standards are breached. This can give rise to complex situations that may be extremely difficult to manage.

Building an ethical workplace culture

This course provides participants with the necessary knowledge regarding legal and duty of care obligations, how to identify bullying, harassment and workplace violence, and prevention tools to ensure the organisation maintains a culture where such behaviours are not tolerated and are promptly addressed.

Blended Learning delivery is available for this course

Bullying and harassment

This course focuses on the process, tools and techniques to effectively manage the people aspect of changing systems, structures and behaviour within an organisation. Recent surveys have shown that those projects that use formal change management processes have a much higher return on investment than projects that do not.

Blended Learning delivery is available for this course

Change management

While it is recognised that a degree of conflict is necessary for organisations to undergo successful transformation, HR professionals are acutely aware of the significant costs incurred when conflict is not addressed effectively. Effective conflict management is regarded as a core capability for both HR professionals and line managers. It’s in an ever changing environment that HR professionals and managers are required to design and implement cultural and change strategies to support the development of the workplace.

Conflict and mediation

As hybrid/flexible working arrangements continue to flourish and the future of work evolves, the ways in which organisations manage how, when and where their workforce actually do their work takes on greater importance.

Creating and managing a hybrid workforce

HR policies provide fundamental organisational rules and guidelines relating to the practices and behaviour of the people in the organisation. This course is designed to provide participants with the skills and understanding to develop and implement HR policies that are relevant, clear and effective in their organisations. Participants will be guided through the fundamentals of HR policy development and implementation as well as exploring the range of HR policies that should be considered when developing a workplace policy manual.

Develop and implement HR policies

Selecting the best person for a job role is a critical skill for those with hiring responsibilities. Hiring decisions can impact the organisation’s performance and selecting the right job candidates is integral to business success. Managers and HR practitioners need to understand how to apply an effective, reliable and valid interviewing and selection process to ensure sound recruitment decisions.

Blended Learning delivery is available for this course

Effective interviewing and selection skills

A number of workplace issues arise from a lack of communication in the workplace. In many instances, such issues can be resolved quickly and informally before they escalate to a dispute that requires third party intervention.

Blended Learning delivery is available for this course

Having difficult conversations

The HR for Non-HR Managers course is designed to upskill managers to give them the competence needed to effectively manage everyday human resource needs and challenges within their workforce.

HR for non-HR people

Developing a successful HR strategic plan ensures all HR activities are integrated and aligned and taken from the overall strategic objectives of the organisation.

Blended Learning delivery is available for this course

HR strategy planning

This course provides you with an introduction to what it takes to build a progressive, digital driven HR function that meaningfully contributes to the organisation’s strategic objectives. Become more capable in understanding why you need to, and how you can, take the necessary steps to build your organisation’s digital HR focus.

HR technology across the employment lifecycle

Organisations are experiencing unprecedented levels of change in an uncertain economic environment. Competitors are global and becoming more aggressive, markets are changing, customers are more demanding and regulation and compliance requirements are increasing. This has a profound impact on the way in which HR practitioners consult with their business partners within the organisation to deliver people management solutions that drive business performance. HR roles have expanded and evolved to meet the increasing demands of their organisations.

Blended Learning delivery is available for this course

Internal HR consulting skills

This course provides participants with an overview of what is meant by ‘HR Law’ and key elements that HR practitioners need to be aware of in their practice. Participants will learn about key pieces of legislation, including the Fair Work Act 2009 (Cth), to gain an understanding of the key elements of legislation, regulation and practices that impact the HR function.

Introduction to HR law

Few things can be more challenging than handling a serious complaint of misconduct, particularly when it is an allegation of sexual discrimination or bullying. This course will provide participants with the practical skills to assess complaints, gather corroborative information and make critical decisions that affect employees.

Investigating workplace misconduct

Organisations across the globe are constantly faced with challenges involving changing business needs, shifting demographics and workforce limitations. An organisation’s capacity to be agile and adaptive will determine its ability to respond and avoid disengaging itself from its workforce.

This virtual learning program will help you to develop a deeper understanding of how job analysis and redesign is connected to workforce planning, and ensuring you are aligned to the people strategy. Learn and apply tools and techniques on how to enlarge, enrich and engage your workforce. You will also find yourself better equipped to manage stakeholders through the redesign process.

Job analysis and Job redesign

When stepping into a management role, the challenge shifts from personal performance to assuming responsibility for the effective functioning and performance of a team. This program provides a suite of tools and models for approaching management. The program includes employing a variety of leadership styles, promoting accountability, people development strategies, tapping into the intrinsic motivation of team members and adopting a coaching approach.

Leadership and management essentials

How you lead and manage a change initiative will have a direct impact on the achievement of the desired outcomes. Leading Through Change provides you with the opportunity to focus on the practical tools, techniques and processes that enable you to effectively manage change in your organisation.

Leading through change

A skills shortage and increased competition are driving organisations to secure talent from an increasingly diverse group. Examining unconscious and conscious bias and the role it plays in the workplace will assist individuals and the organisation to effectively build a diverse and inclusive business.

Blended Learning delivery is available for this course

Managing unconscious bias

This course will provide you with an analysis of the changes to the new national requirements for corporations in the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019.

Managing Whistleblower Reporting

With nearly half of Australians experiencing a mental health problem in their lifetime, and around one quarter affected every year by conditions such as anxiety, stress management, depression and other mental health illnesses, it is likely that at some point managers and employees will be either directly or indirectly impacted. This course provides participants with information on mental health awareness, stress management and effective strategies to manage health and wellness appropriately in the workplace.

Blended Learning delivery is available for this course

Mental health at work

In most organisations, the people component is recognized as their most important asset. While People Analytics has been well established as a core discipline in the HR profession, its adoption and application needs to be accelerated.

People Analytics forms a fundamental element of evidence-based HR. It utilizes people data that has been captured to support organisations to create organisational effectiveness and achieve business outcomes. This virtual learning course, will advance your skills in working with and managing data, enhancing your analytical capability to help you contribute to business discussions and decision making.

Mining data for HR insights

Organisational design aims to identify the optimal form for a group to fulfil its purpose and strategy so it can achieve its intended outcomes. Organisational design is a systematic, strategy-centric and data-driven approach to defining an organisational structure that will achieve role clarity, effective collaboration between roles and teams, and contribute towards a positive organisational culture.

Organisational design

This program is aimed at those with an introductory knowledge of performance management. Participants will examine the role of managers in the implementation and success of performance management systems and processes. An overview of the performance appraisal process and performance management tips will be provided.

Performance management

This course will help you learn how to write clearly, professionally and succinctly to capture the attention of your intended business audience. It focuses on the essentials of general business writing, report writing and business proposal/business case writing. Understand critical business writing techniques and how to apply them to improve your written communications today.

Professional writing skills

Learn the fundamentals of the employment life cycle – from recruitment through to retirement – including current legislation and labour conventions that underpins practice. This introductory level course demonstrates how to integrate the processes of sourcing, recruiting and selecting the best candidates for the business to help achieve its goals. It will also focus on how to manage the employment relationship to ensure that the process of dismissal is conducted in a fair, respectful and legally compliant manner.

Recruitment and workplace relations

Talent management isn’t only about getting the right people in the organisation – that’s just the starting point. It’s about talent identification and acquisition, development and retention, careful career management and succession planning, all done in alignment with the organisation’s strategic objectives and organisational culture.

Talent management

This course is suitable for female HR professionals aspiring to undertake leadership roles within HR to further enhance their career opportunities as a strategic HR leader.

Women in HR Leadership

The ever-changing global economic conditions brought about by technology, fluid political landscapes, major shifts in demographics and social attitudes, calls for a keener focus towards workforce planning and people strategizing in many organisations.

The need for the right people, with the right skills, in the right roles, at the right time and at the right cost rings true now more than ever. While globalisation and changes in work practices offers an increased access to talent, it is equally true that organisations are exposed to heightened competition for people resource. Given these fluctuating dynamics, how can HR practitioners keep ahead of the curve? How can workforce planning help align changing organisation needs with its people strategy?

Workforce planning